American Airlines review by Elizabeth 2017-04-13

Flying from Arizona to New York has been the worst experience of my entire travel history. First off we have no power on the plane for over an hour!!!! It's 100 degrees inside the plane felt like a hot oven, they gave us no water and to top it all this plane looks like its 50 years old. During this horrible horrible experience I bought your WiFi which had no problem taking my credit card information but then stopped working. Maybe you should also get some TVs on your ghetto planes as well. I canceled my returning flight with this airline because I would never wish this bad of an experience on anyone.