Inflight service not up to mark. Very cold attitude. I asked for another beer which never came. Response was unsatisfactory. They were doing service as if they are doing some kind of favour. Please train them to speak better English also. You have a very reputed airline and these things will hamper your Goodwill. I was quite excited when I booked Cathay bit was finally disappointed don't know if I will ever use Cathay again. I also belong to service industry hence felt important to share the feedback with you.
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Cathay Pacific
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline