Passenger Review

Air China review by Rasmus 2015-07-31

4 / 10

30 July, 2015 by ar

First Class

I had a first class flight from Beijing to Sydney. They actually started boarding economy class passengers before first and business! It was only when staff noticed me standing in the first class queue that they figured that I should probably go in now. The first class cabin is nice and I liked my seat. However, service on board was horrible. The flight attendant barely spoke English, and when she asked what I wanted for dinner, I didn't understand half the choices. There was no printed menu! So I had to make a choice based on what little words I were able to grab from the flight attendant. The food was okay. There were maybe 5 dishes that were mostly good, except for the main dish which was some type of meat that didn't taste well. I also didn't get a wine list at any point. The entertainment system was ok, but not that many choices in terms of US films and shows. And the ones available had chinese subtitles that you couldn't turn off. And before each title started there was actually commercials! After the flight attendant turned my seat into a comfy bed, I didn't see her for the next 8 hours or so, until breakfast, which was ok

4

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Air China

Air China

Overall Value for Money

1

Seat and Cabin Space

5

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline