Passenger Review
Vietnam Airlines review by Julia 2016-02-05
1 / 10
04 February, 2016 by ar
Economy Class
I'm very disappointed in Vietnam Airlines. They cancelled my ticket without notifying me in any way, then basically held me hostage at the airport until I purchased a new ticket. (The same one I had - just I had to pay twice as much since - hey - last minute!) I asked to speak to a manager, but they refused to let me do anything...and, again, it was basically pay or be trapped in a foreign country. VERY disappointed and would not fly with them again under any circumstances.
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Vietnam Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline