Passenger Review

Vietnam Airlines review by Julia 2016-02-05

1 / 10

04 February, 2016 by ar

Economy Class

I'm very disappointed in Vietnam Airlines. They cancelled my ticket without notifying me in any way, then basically held me hostage at the airport until I purchased a new ticket. (The same one I had - just I had to pay twice as much since - hey - last minute!) I asked to speak to a manager, but they refused to let me do anything...and, again, it was basically pay or be trapped in a foreign country. VERY disappointed and would not fly with them again under any circumstances.

1

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Vietnam Airlines

Vietnam Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline