Qantas review by Karen

Disappointing flying Qantas recently. Picked seats for the trip but their ground staff assigned different ones. Worst possible on a long haul flight from SYD to Dallas!. Little recline as it was right at the back with the toilet behind and seats just in front, could recline fully! The passengers in front almost had their heads on our laps! Couldn't sleep through this 16 hour journey badly jet lagged after. On my return journey I picked seats but had to pay extra for an ordinary seat. $90 for the two of us!. Their newer planes are cramped, seats so narrow there was barely space to move. Stewardesses were unfriendly, unhelpful rude no notion of customer service. 'Their initial video about "call the stewardess" if you drop something is a farce. Total lie. She turned up and directed me to search for the lost item. When I went to the toilet I could see them chatting and eating the plane food. No regard for passengers. Not given the meal in between . Food also made me sick afterwards.