Air Transat review by Wolfgang

On May 26 my wife and I were booked on Transat from Porto to Vancouver. As usual I wanted to check in 24 hrs prior to departure but the system (I used all of of your web sites and also 2 different browsers in case of cookie problems) did not accept my attempt telling me I should call a number which I could not reach from Portugal with a Portuguese SIM card. After 2 hours of attempting to make either approach work I finally called a Montreal Number (514-906-5111). The agent told me that we can only check in 24 hours prior to departure of our CONNECTING flight from Montreal - very unusual nonsense. Nothing worked We wanted to check 1 bag which cost us the outrageous amount of 120 Euros (instead of the reduced fee if we could have done it via internet check-in). Transat never replied to my complaint.