American Airlines review by Nancy 2017-06-06

My last four flights were horrible experiences on American Airlines. My flight was delayed on my way to Tulsa causing me to miss my connecting flight causing a 5 hour delay to Tulsa (not weather related). Then on the way back to Denver there was a delay due to the pilot being late making everyone depart the plane. We were informed about the delay after we were already boarded and ready to take off. The communication with delays along with rude staff over the intercom made for very bad customer service. I have flown many other airlines with fewer delays and better customer service. I will not be flying American again.