I thought VNA would have a better service since they had the highest price among others. However, they still have delays and some unprofessional staffs. They seemed lacking of solving problems skill. There are many Vietnamese people and FAs kept running around, bumping into my aisle seat. Every seat was taken, plane was super full and loud. Food was terrible, so I asked the FA politely to put it away so I can put up my tray and have more space. She simply said: "Later." During landing, people and kids were running around and kneeling on their seat to look out the window - They don't do anything about that. I have to say VJA FAs were much more dynamic and stricter, they even have cheaper price.
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VietJet Air
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline