Garuda Indonesia review by Yvette 2013-12-12

Difficult to contact gff complaint center It was unbelievably hard for me to reach the gff complaint center. The line gets cut off many times. On the other hand, it's taking an awfully long time for Garuda to convert my bank's credit card rewards points to Garuda Frequent Flyer miles ! It's been over a month now since I last exchanged my credit card rewards points to gff miles. During this time, I've been making back-to-back calls with my bank and Garuda call center, following up on the issue of why they're taking so long to credit the gff miles to my gff account.