They suck! I flew with business, plane got cancelled for 1 night due to engineering problem, staff didn't treat you well especially in Gold Coast airport. The next morning, it was delayed for more than 2 hours. They don't give any solution at all, just plain sorry. Un-freaking-believable! It's better to fly with other plane next time.
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Scoot
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline