The aircraft and service was average but the after service from Malindo was terrible! My luggage was damaged in transit it was noted and reported immediately on arrival but I was completely ignored by Malindo Air after multiple attempts of contacting Malindo. Even staff at the international airport commented that Malindo has a terrible reputation for accepting liability. I gave up contacting Malindo after months of waiting. Don't fly Malindo!
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Malindo Air
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline