Passenger Review

Iberia and Iberia Express review by Rudi

4 / 10

11 February, 2018 by

Economy Class

this time Iberia Express. well one first sight you may say : nice. but: if you werent lucky to get a very good deal and that is possible with them, you get a lot of nonsense for the Iberia Price but : no food, often no lounge, and cheap handling but now the best: a bunch of "very young" flight attendants who are rude, and alwasy hectik, running yes running around, mostly bad , no worse english and when u want to complain: the Purser shows up: i dont think any one of the cabin crew is over 25. I dont want to be in an emergency with them. but . spanish pride... head high as if they were working first class singapore... and Iberia maybe you dont know.. IB and IBE: these call buttons are for your communication have many sandwiches u need but when a customer presses it to go and see him/her. and my last flight i actually had a 18 year old flight attendant come.. switch it off and walking away.. didnt even look at me: the only ony in the row. when I pressed again, he got annoyed and then when I dared to stand up to stow something into the overhead, after seatbelt sing was on for landing (sorry emergency exit: it u dont come and check I have to get up: yelled at me, like at a 5 year old.. now I sound arrogant:; a 18 or may 20 year old kid in uniform screams at me from 3 rows: 50 years old, worked 20 years for airlines (last titel station manager) premium status, .. I had to control myself and complaning to the 2 year older cabin serivce director .. jajaja.. here is the complaint form, not apology

0

Comments

No comments yet, be the first to write one.

Iberia and Iberia Express

Iberia and Iberia Express

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline