Used VN extensively during recent 'Indochina' tour, used B777s, A321s and F70. The A321s were all very clean, service was generally good, all local flights but bottled water given out and a snack as well on some. Flights seem to leave early if all passengers are aboard. Flight back to London from Hanoi was not so good, the plane was packed, water to wash hands ran out halfway, lighting and call buttons not working and we arrived late!! Generally though, I'd fly with them again
3
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Vietnam Airlines
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
4
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline