Passenger Review

American Airlines review by Julie 2017-06-11

6 / 10

10 June, 2017 by ar

Economy Class

I find it very poor customer service that due to AA flight being late delaying the connections of 84 people the AA would close up a flight knowing that people had connections to meet. I arrived, along with other passengers 6 minutes before the departure and the flight attendant had closed the flight and really acted that she could careless that you were on that flight. So for 4 minutes I now due to AA delays, nothing to do with me, I have to sit in the airport for 6 hours. You got to be kidding me. Terrible customer service!!!

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline