Passenger Review

Cathay Pacific review by Colin

9 / 10

21 September, 2017 by

Premium Economy

ADL-HKG A330 Premium Economy HKG-LHR B777 Premium Economy Flying to London via Hong Kong with a minimal connection time was the worry, and on check in at ADL we were advised we had no chance of making the connection as the incoming flight was late; so we were moved to the last flight of the day leaving HKG at 2350. CX provided us with hotel accommodation for the day at HKG airport, we eventually arrived in LHR the following morning at 0500. Service on both flights was perfect at up to the CX standard, our only problem was not being able to get the initial seats we had hoped for. But that is understandable and nothing worth complaining about. Meals on both flight were well presented and an option of 3 types, warm towels were offered on departure and morning arrival, snacks were offered nearly every hour on the overnight flight with 2 option breakfast offered about 2 hours prior to landing. Arriving at LHR we were bused from the plane to the terminal, luggage arrived quickly, we were off the plane and into the Healthrow express plane within 50 minutes.

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Cathay Pacific

Cathay Pacific

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline