Etihad Airways review by Shirly 2016-01-28

We flew Etihad Airways on a long haul and will never do it again. Had a 13 hour layover and the Airline DID NOT provide hotel accommodations or even a meal. The hygiene on the aircraft was below any standard ever known. The flight crew was pouring unused beverages down the toilets which made that bathroom inaccessible and a filthy site. The food was deplorable, there bathrooms unclean, short of supplies and there was NO SOAP in the bathrooms. The flight crew were rude. Why wasn't the aircraft sprayed down with antibacterial mist, we had to ride to full capacity for 14 hours. I will stay away from this Airline. There were more ground crew at Abu Dhabi just loitering around and yet they cannot keep the airline clean or provide basic amenities to passengers. EDITORS COMMENT:There would have been a drainage problem in the galley for liquids to be thrown down the toilet - this is not abnormal practice and is safer than having liquids stored in open containers. With regards to the hotel accommodation and meal vouchers, I can't think of many or even any airlines that offer economy passengers a hotel and food when there is a long layover - if the layover is too long then another flight option should be looked at that has a shorter layover time - 13 hours is VERY long but the airline is not responsible for that.