A319-132, Belgrade to Rome. Booking was terrible. They don't accept cards they say they do on their website. When I called costumer service, they asked me my credit card details to book it for me?!? After all, by their mistake I ended up paying ticket 15% more and at the airport I got a 'sorry' gift-bag with a t-shirt and a hat with their logo. The flight itself was late 20 minutes even before take-off. Service was slightly better than in low-cost companies. Never again with AirSerbia.
3
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Air Serbia
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline