Qantas review by Clive 2017-03-04

While in Sydney we were very impressed with the wide choice offered for gluten free food. however the national airline take an opposite view of not caring or being the slightest bit interested. When we booked and paid extra for bulkhead seats I registered that I required Gluten free food. When we boarded the plane we were told that they had no record of my gluten free requirement but would do their best - it was obvious by the end of the first leg that my status was causing confusion although one steward went out of his way to find me something suitable. when we reboarded the flight in Dubai I informed a stewardess immediately that I required gluten free food and she made a note of my name and seat number. I was subsequently only offered the standard fare and called the chief stewardess over to com plain after finally receiving breakfast which I was able to eat the egg and bacon from. I complained to the stewardess and pointed to the sausages that I had left only to be told that all their sausages were pure beef and therefore gluten free! She excused the crews incompetence with the words that "these things happen". only if you let them was my disgusted reply Clive Anstice