Arrogant, discriminative and unprofessional staff! I wish there was a zero-star rating. they have denied us boarding for giving feedback about the unnecessarily lengthy process. They took it personally and abused their authority by denying us boarding ... till the moment, 2 weeks later, they still can't provide a reason for what they have done! They had no consideration for a family with kids and for us missing work on the next day! they insulted us, shushed us and even threatened to call the police! We had all the right luggage and documents and we were there before the gate even opened. They made us wait until the next morning for the next available flight and refused to book accommodation for us. Worst flight experience ever!
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