Passenger Review

VietJet Air review by Duy Anh 2016-04-21

3 / 10

20 April, 2016 by ar

Economy Class

Just took 2 flights with this airline last week and I strongly recommended that you should not fly with them. Always delay for at least 2 to 3 hours, the staff do not respect customer. In my experience, I just went to the airport 45 mins before flight took off just to realize that they changed my flight to next 2 hours. I asked them why wasnt I noticed about change just to get a cold reply from a staff to blame that I was late for check in and show off the law of Vietnam to threaten me that I would not get to the flight if I have further complain. Totally disappointed with the reply, I talked to myself not to fly with them anymore in my whole life.

3

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VietJet Air

VietJet Air

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline