Air France review by Sherri 2017-07-20

Air France told us the carry on bag was too heavy and made us get in another line to pay 100 euros to check a bag that fit into their holder but they said it could not exceed 8 kg and it was 12 kg. After we paid and arrived home, we discovered the bag WAS within the weight limit of 12 kg and have nothing to prove that we were over charged. In addition, we when arrived home we realized that gifts we had purchased abroad had been taken our of the bag. We have no recourse for that either since we traveled Air France and a domestic carrier the same day.