Air France review by Gilles

AF flight operated by Delta. Our flight from Montego Bay to Atlanta on November 12, 2018 was planned for 4:42pm. Due to a technical issue, the plane didn't take off and another one was sent from Atlanta. The so-called "rescue" plane didn't take off from ATL before 8pm and we only left MBJ at 00:15 on the 13th. In consequence we spent the whole day at the airport (we arrived at 2:15pm). We weren't offered to stay in a hotel close by and I even had to ask the staff for something to eat. We landed in Atlanta around 3am and were charged a no show fee at the hotel. We also had to pay for the transport to the hotel as airport shuttles don't run at this time. AF customer service that's supposed to take care of that refused to compensate us as it is a US company operating a US flight. Doesn't matter that we BOOKED from AF. Is it really our problem that they delegate the flight to a partner? Even scarier: that "technical" issue was apparently a leak that prevented the plane to take off, however the plane just flew from ATL. So, there's no customer service but there's also no maintenance!? Cheap ass airline company we will never fly again.