Air France review by Ovidiu 2017-07-01

I flew with my partner and 4 children (3,5,13,15); I booked flights with AF, ended up with China. This flight was my worst experience ever; I fly regularly international, multipl times a year, various airlines, economy, business and first class. All flights had delays, cabin was poor - dated, seats were broken - wouldn't lean or stay in a reclinable position, the media system did not work.. The crew was unable to verbally communicate; crew/passengers would attempt to cross on the other side of the cabin stepping on our feet and our stuff They separated us in three groups of 3,2 and 1 in Guangzhou and on the plane tried to split us further to accommodate other passengers on an overbooked flight In Guangzhou and Paris we spent 3-4 hours in line with crying children in arms. In China were denied a Segway without batteries, which we disposed costing AUD1200 in replacement The six of us had only 2 bags in total and the Chinese attempted to charge us, 3hours after they checked the bags in for 2.7kg unbalanced excess weight. No WiFi, phone not allowed even plane mode,