First time flying with Air China and I felt this was worse than a budget Airline! None of the staff were kind, the plane was so old and unclean, no personal TV for a 10 hour flight.... And the main TV was only playing advertising. Not to mention the food was bread and one piece of cabbage. No thanks I will not fly with this company again unless it's half price and I'm prepared for this terrible service.
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Air China
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline