Scoot review by Avis 2016-08-03

My daughter Grandaughter and myself travelled by Scoot from Hong Kong to Singapore, then Singapore to Perth. As my daughter was wearing a moon boot for an ankle injury, when booking seats, the person booking us listed us for row 30 as he said this would offer my daughter extra leg space. Sadly when we boarded and settled, suddenly staff started stressing about her sitting in that row with a protective boot...said it was a safetly issue, although could not define what safetly issue. In desperation we paid to be moved into business class from Hong Kong to Singapore. When we boarded that flight, same seats had been alloted, but again staff stressed about safety issues with my daughter sitting there. Asked to pay to move to business class, no that was not an option...insisted she move before take off as if there were issues in take off she would not be able to run??? As they made the whole incident so embarrassing for her, she finally conceded to move as directed. After take off my grandaughter and I insisted to be moved to be with her, which did occur. However the staff member who insisted on the move, Gra Shi Ting was rude and offensive, telling my daughter she was disabled