Passenger Review

Jetstar review by Svetlana 2016-12-28

4 / 10

27 December, 2016 by ar

Economy Class

We were asked to use self service kiosk at Cairns airport. What a waiste of time it was! Our kiosk run out of paper for checked in bags. We were sent to the counter, no help, go to the end of the que. I got pretty frastrated after waiting there for 30 min and watching people checking in without kiosk twice as fast as my que was moving. When i mentioned that to a lady at the counter when my turn finally came she got all snappy at me. Jetstar you and your staff are awful as usual

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Jetstar

Jetstar

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline