We were asked to use self service kiosk at Cairns airport. What a waiste of time it was! Our kiosk run out of paper for checked in bags. We were sent to the counter, no help, go to the end of the que. I got pretty frastrated after waiting there for 30 min and watching people checking in without kiosk twice as fast as my que was moving. When i mentioned that to a lady at the counter when my turn finally came she got all snappy at me. Jetstar you and your staff are awful as usual
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Jetstar
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline