American Airlines review by Jo 2016-04-21

AA 805 Flight first gets delayed for mechanical issues and comes back to gate. Apparently gets fixed and goes out again to Tarmac. Only to be told mechanical issue again. Then second issue comes out that there is issue with how many hours pilots are working. Flight was at 10 am and now we hope to leave at 4pm. They thank us for our patience and reward us with a 12$ voucher. Not a single stewardess knew what was going on . Lack of accountability is the reason why American Airlines is consistently ranked last in U.S. Flight companies every year. They should have identified this mechanical issue pre flight and not make 300 passengers endure this inadequate service . Of course they use passenger safety as an excuse for everything that is their shortcoming. The merger of American and uS airways allows for less accountability . Never flying American again