Scoot review by Mareete 2017-07-11

I was promised that I would be rreimbursed the full taxi fare for having to get a taxi home from the airport at midnight after a flight was cancelled. It has been a month since then and despite numerous calls to Scoot, being on hold for up to an hour, an email and online claim, unable had no resolution and no reimbursement. The taxi cost $157.24 and after Scoot originally promising they would reimburse the whole fare, they then tried to tell me I would only get $50 per person on the ticket. Now I'm being told we will only be reimbursed $50 total despite the two guest living in different suburbs.