Passenger Review

Malaysia Airlines review by Salimah 2017-02-23

3 / 10

22 February, 2017 by ar

Economy Class

Travel to Brunei from Sin and transit in KL. The plane from KL to Brunei was old plane and there is no entertainment during 2.5 hrs flight. Food was served in box and utterly disappointed with the food quality. Wanted to borrow pen to fill up immigration form and steward informed us that MH do not provide pen. It was such a ridicule excuse - no pen at all on board the flight. Don't tell me they do not write/or take note? Instead of assisting, the steward requested us to write in to MH to give our feedback. Will not recommend any traveler to take MH and we decided to do the same.

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline