Passenger Review

AirAsia X review by Tony 2017-07-23

4 / 10

22 July, 2017 by ar

Economy Class

The flight from Bangkok was 70 minutes late departing. Sat in the aircraft for 20 minutes with not a word as to why. Buses to Aircraft because airline to lousy to use gates. I am 69 years old and they put me in the only row that doesn't recline - row 11. They charge to have a seat in an exit row with extra leg room but no discount for putting you in a non reclining seat. Zero leg room is another issue. I always thought Jetstar Asia was one of the worst airlines in the world but AirAsia now tops that list. My advice is to avoid this excuse for an airline like the plague....

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AirAsia X

AirAsia X

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline