the level of customer service is very poor , I will never fly with this air line again, you pay a lot of money to fly in an aircraft , This air line will take your money then overbook the flight , then if everyone turns up then the unlucky few miss out. The customer service actually told us the flight was overbooked. Terrible company with a bad reputation.
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Aer Lingus
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline