notified 10 mins before the flight was due to take off by text msg saying :'there is changes please check online". ---what if I cannot get access online. Anyway, the flight would be either cancelled or delayed with the last minute's notice ONLINE. Service were arrogant, never admitting their fault, "prioritize" (quote their own words) people with their mysterious standard.
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Qantas
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline