Iberia and Iberia Express review by A 2016-06-19

Like Michael who posted his review on 29 January, from Chile I booked/paid for a super economy flight from FCO to MAD and realized I had booked the wrong date. I called their 800 number within an hour of my mistake and after rebooking the correct date and paying again for the same super economy fare, the agent told me since I had realized my mistake and called "so soon" a full refund of the first ticket would be made. Said refund credit was on my credit card within 72 hours. No fees or anything deducted. btw, all this was done in perfect English.