Passenger Review

Lufthansa review by Amanda 2015-04-29

1 / 10

28 April, 2015 by ar

Economy Class

What a stressful day! I've been looking forward to go to Dublin via Frankfurt for six weeks...only to find out at check in that the next day they strike in Frankfurt and I have to travel by train or bus from Frankfurt to Dublin! First of all, I didn't have a visa (so it would be impossible) and it would take me a few days to cross all the boarders and oceans. Lufthansa didn't even notify me about this situation and I had to find out at check in at OR Tambo, Johannesburg with the worst service from Lufthansa-not helpful at all and said they can do nothing for me! Thus, I didn't fly with Lufthansa to Ireland.

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Lufthansa

Lufthansa

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline