Passenger Review
American Airlines review by Noneya 2016-02-06
2 / 10
05 February, 2016 by ar
Economy Class
If I were to design a customer service platform that had the mission of making every person flying my airline to be pissed off BEFORE boarding the plane, I would copy the AA CS model. Seriously, the worst airline I have ever flown. This is compared to budget travel airlines in Southeast Asia. Your CS rep are the most rude individuals I have ever dealt with in travel. It would be a 0 if JAL didn't kick your ass on their flight service.
2
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline