Air China review by Stephanie 2017-04-24

Our flight was delayed by an hour, none of the staff notified anyone on the air craft, we then missed our connecting flight by 10 minutes, air china did not book us another flight, we are told we are unable to book a flight and that we have to stay on standby for every flight until we get on, we are also told we need to travel separately, I will never fly with Air China ever again, terrible service, I have a travel time of over 30 hours and now they have added another day of travel without any attempt to make things right. I am in tears with how terrible we are treated, I have the added expense for a hotel and now paying for flight through a different airline.