Passenger Review

AirAsia X review by Jenna 2016-11-25

6 / 10

24 November, 2016 by ar

Economy Class

I found the customer service both on and off the aircraft to be better than competing budget airlines. But the inflight entertainment is poor. I know it's a little thing but if you're a nervous flier like me you rely on the entertainment to distract you. 4 episodes of nineties hit show Friends and four movies no one would ever choose to watch doesn't really cut it these days. I know it's a budget carrier but i paid the extra money and I was expecting something far better. EDITORS COMMENT: Great feedback!

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AirAsia X

AirAsia X

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline