Air France review by Leneta

First, the flight, food and service were great. My issue is with the baggage policy. We flew business class from Atlanta to CDG, then had an internal France flight to Marseille. We returned on a flight from Lyon to CDG, then business class from CDG to Atlanta. Business class was not offered on the internal France flights. Business class is allowed 2 checked bags. This wasn't a problem on the outbound trip. On our return we had to pay excess baggage fees because the first leg of our flight was economy and we were only allowed 1 bag each. Multiple calls to AF customer service indicates this is their policy. The originating leg dictates the baggage allowance. So be aware even if you fly business class if one of your legs doesn't offer that level, you don't get the full benefits of business class.