Passenger Review

Cathay Pacific review by Barbara 2017-04-03

9 / 10

02 April, 2017 by ar

Premium Economy

I flew Cathay Pacific from Cairns Australia to Hong Kong and then on to Heathrow UK. I travelled with my husband in premium economy and unfortunately on the second leg, Hong Kong to Heathrow I lost my purse. I alerted Cathay to this as soon as I realized it was missing when I got home. From the lady who took the initial call, I think she was name Monica, to Marcus who very quickly wrote and emailed me to say it had been found, I cannot thank them enough for all their help in getting my purse returned to me. Well done a wonderful airline.

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Cathay Pacific

Cathay Pacific

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline