Swiss International Air Lines review by Ion 2015-12-23

Arrived before the last boarding was due but was denied permission to board. I had my check-in and boarding pass but the lady that seemed to be in charge not only refused to serve me but was also very umprofessional, to the point where she wouldn't let me finish my senteces (she kept saying "no more boardings for this fligh. No. More." and i was trying to tell her that the pannel says the flight's gate is still open for it but could not say 2 words without her talking over me and she refused to even check if anything could be done so I would get on my flight. She was furthermore talking slow and loud, the voice tone one would normally use when talking to a partially deaf or havily retarded individual). She was rude, stubborn, and terrible to deal with. I could not be refunded for my roundtrip ticket either and had to buy another one. This lady almost cost me my only week off to spend with the family for the whole year ON HOLIDAYS. I am disappointed with the airline beyond words. I fly from the geneva airport and back very often but I will never use their services again.