American Airlines review by Kylie 2015-12-29

9:30pm Flight from Miami to Atlanta got delayed 5 hours so I moved my flight to next day 7:15pm. The wait for rebooking took 3 hours. They did not tell me the reason why it was delayed when i asked for it which I thought was unacceptable. At least I deserved to know why my flight was being delayed. I got to the airport the next day for my 7:15 flight and 15 min before boarding they cancel it. I run to the rebooking service line again and they say no more flights going out to Atlanta tonight. They say they can give me a ticket to Birmingham and ask "do I have anyone who can pick me up from Birmingham and take me to Atlanta?" I ask them to give me a rental car and they say they cannot. Really? Who has someone who can pick them up from another location? I ask again why the flight is delayed this time and they say "vehicle maintenance" At this point Im done with this airline. Just going to drive back for 9 hours. Honestly I wouldnt waste my time with this airline. Pay a little more for a different airline who can actually keep their airplane maintained for scheduled flights.