United Airlines review by Hannah 2016-04-19

My experience as a mother traveling alone with a 18month child was exceptional. There was a issue on our return flight where the United staff 'made me' get on a earlier flight home as my plane was not leaving for another hour- I did not ask nor want to change flights but was bullied into getting on the earlier plane that was full to the brim with ppl that had been delayed for 6 hrs due to severe weather :( there was one very kind stewardess that helped my son and I feel comfortable during that flight home on the wrong plane! When we finally landed in Portland I didn't know where my luggage was and spoke to the baggage claim assistance and they directed me to speak to a supervisor that was more than gracious and made sincere apologies for The rude and pushy treatment we had received along with fair compensation once again thank you United. Now as far as Expedia goes they double charged my credit card for the insurance and it has been a hassle to receive credit on the overcharge, still haven't received a refund yet !?