American Airlines review by Galina 2015-12-15

My husband and I recently took a trip to Cancun. On our way there we did not have a good experience when it came to service. They were out of everything by the time they came down to us.. not to mention they charge for everything on the plaine and the staff were rude. However flying from Dallas to Sacramento on Dec 10th was a whole new experience. We met Sharla! she was amazing! She made our flight experience really smooth and helped a lot... I am happy the company has people working like her!. Thanks Sharla!