American Airlines review by Michael 2017-08-10

Flew from Chicago to Heathrow on 7JUL17 in business class. This was my first flight in a 787 so was interested in how comfortable etc they are. I found that it was noisier that a 380 but that you could feel the difference in the lower pressurisation of the 787. Seat was comfortable although a bit narrow. Cabin staff were polite and helpful and were always on hand if you wanted something to eat or drink during the night. One critisism I have is that the champagne was in plastic flutes which appears rather cheap for business class, other airlines use glass . Overall a good experience with AA which I consider one of the better USA airlines on international flights.