Just simply awful compared to any other airline. Our flights we delayed and at a moment's notice a flight was rescheduled from 15.20 to 02.30 the following morning meaning we lost a night's sleep and a night at the hotel which we had paid for. All bar one of our five flights was seriously delayed. Check in was terrible and customer service non-existent. On board the plane, young children ignored safety rules and bounced up and down on the seat during take off and landing whilst being watched by the crew!!!.Please do not fly with this really awful airline. We certainly never will as their competitors are about the same price and are so much better. You have been warned
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VietJet Air
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
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Meals and Beverages
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Recommend Airline