Sydney to Hong Kong connecting to Barcelona. Not withstand it was a Business Class seat everything else was cattle class. If Cathay is meant to be in the top 10 world airlines the rest can't even to considered. This flight was their inaugural link to Barcelona from HK, which you might rated on increased effort, but it didn't. The return from Barcelona was even worse. Given my experience Cathay need to very urgently review their operation.
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Cathay Pacific
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline