American Airlines review by Arianna

American Airlines is the MOST INEFFICIENT and DISRESPECTFUL airline out there. They are ALWAYS late, and today they got to my limit by canceling my first flight at 3pm for NO REASON AT ALL, they also expected me to get on a different flight to Boston vía FLORIDA. After I discussed for 20 minutes with a very disrespectful customer service assistant she proceeded to give me a ticket to a flight straight to Boston 3 hours later (keep in mind she said several times it wasn’t possible to fly straight to Boston today, disregarding the fact that I paid 700$ in order to fly STARIGHT WITH NO STOPS). The 6pm flight got cancelled after many hours of delay and now they won’t give me my carry on bag which they made me check back, and lithe cherry on top is that they expect me to leave tomorrow to philly and on Tuesday to Boston. Of course I am expected to pay for the hotel because that is the American Airlines way! Do yourself a favor and stay away from this so called airline.