China Eastern review by Brianna 2017-07-26

Trip from hell. The Staff was so unhelpful when I tried to ask questions they Did not want to speak English with me even though they were capable. There was No explanation of why my flights were cancelled or delayed and they would not make other arrangements for connecting flights that I had missed. When flights were cancelled they put us up in some shady hotel, did not tell us where we were going or what the name of the hotel was and did not tell us when we were getting on another flight. Finally after a few calls to the Canadian embassy they said the flight crew should have notified me that I am leaving for the airport in an hour but they told me nothing. So I got ready and finally someone came to my door saying the shuttle is leaving in 15 minutes. Like yea, thanks. Announcements were all in Chinese on flights, the seats are so uncomfortable in economy class the flights were always freezing cold and the food sucked. This was the most unhelpful and unkind Arline I have ever taken. I don't wish this experience on anyone. I will not take or recommend China eastern ever. Just don't do it.