Passenger Review

Malaysia Airlines review by iina

3 / 10

15 January, 2018 by

Business Class

Totally unacceptable business class service charged $200 for a change of the date of travel - bookings were made less than 1 hour ago and mistake was due to Malyasian airlines website design. customer service is non-existent in Australia; malaysian assistants treat you as a nuisance,includin putting on hold for the extended period of time business class - really? Money grabbers of a huge proportion and terrible experience wont fly with this service any more

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Malaysia Airlines

Malaysia Airlines

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline