Totally unacceptable business class service charged $200 for a change of the date of travel - bookings were made less than 1 hour ago and mistake was due to Malyasian airlines website design. customer service is non-existent in Australia; malaysian assistants treat you as a nuisance,includin putting on hold for the extended period of time business class - really? Money grabbers of a huge proportion and terrible experience wont fly with this service any more
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Malaysia Airlines
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline