Qatar Airways review by Louise 2017-01-10

We have just returned from London and Doha (departing ex SYD on 26 Dec and returning 9 Jan) with Qatar and generally the whole experience has been disappointing. I fly a lot with work and appreciate we flew at a busy time but we only had 1/4 flights that were enjoyable and that was the 777 from Doha to London where the seats were roomier and the crew great. The other 3 flights on the A380 were very average and the flight to Sydney appalling. Crammed, messy, appeared not to be enough toilets that were not maintained and the most indifferent hostie I've ever seen who couldn't even smile and getting a coffee or a drink of anything was like pulling teeth. and all our experiences with checkin and ground staff slow. The only positive was that Doha airport is impressive and we loved our time in Doha but that is unrelated to the airline. I know that the airlines business class gets the award for the best ... but the rest leaves a lot to be desired. We were very much looking forward to flying with Qatar so outcome disappointing.